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FAQ's

1. How long will it take to receive my order?

Orders are processed within 1–3 business days and typically delivered within 5–10 business days across the UK. Expedited shipping options may also be available at checkout.

2. Do you offer free shipping?

Yes. We offer free standard shipping on orders above 100GBP. For orders below this amount, a flat-rate shipping fee will apply.

3. Can I return or exchange an item?

Absolutely. We accept returns and exchanges within 14 days of delivery, provided the item is unused and in its original packaging. Certain items such as health & beauty products, personalized items, and clearance products are non-returnable. Please see our Returns & Refund Policy for full details.

4. How can I contact customer support?

You can reach us anytime through the chatbox available on our website or by emailing us at Britbuyers.com@gmail.com. Our team will respond as quickly as possible to assist you